User Terms of Service

1. Overview

Didit, Inc. (“Didit,” “we,” “us,” or “our”) provides online task- and project-management software and related services accessible through www.didit.co and associated applications (collectively, the “Service”). These User Terms of Service (“Terms”) form a binding agreement between Didit and every natural or legal person who browses the site, creates an account, or in any way uses the Service (“you”). By accessing or using the Service you confirm that you have read, understood, and agree to these Terms and to our Privacy Notice and Cookie Notice, each incorporated here by reference. If at any time you do not agree, you must immediately stop using the Service. Didit may amend these Terms from time to time; when a change materially affects your rights we will give reasonable advance notice, for example by email or in-product alert. Revised Terms take effect on the date stated in the notice and continued use after that date constitutes acceptance.

2. Categories of Users

People who simply view publicly available pages are “Site Visitors.” Individuals who register for the no-cost tier are “Free Users.” Persons who access Didit under a paid subscription that an organization or other entity purchases are “Managed Users” and that organization (the “Customer”) controls their workspace. Customer determines which data are collected, who may view or edit those data, and when such data are exported, shared, or deleted. Customer, not Didit, is responsible for informing Managed Users of its internal policies, obtaining any required consents, and resolving disputes that relate to customer-controlled data.

3. Eligibility

The Service is intended for people who are at least thirteen years old; however, if the law where you reside requires a higher minimum age for Didit to lawfully process your personal data without parental consent (for example sixteen within many EU and EEA countries under the GDPR), then you must be at least that age. Accounts registered by automated means or “bots” are prohibited. Didit may suspend or terminate any account that violates these eligibility requirements.

4. Account Creation and Security

To use most features you must create an account, provide accurate and current information, and choose a confidential password. You are responsible for all activities that occur under your credentials. If you suspect unauthorised use you must notify Didit promptly. We may request information to verify your identity before taking action. Didit disclaims liability for losses arising from unauthorised access unless required by law, although you may be liable to Didit or to others for such losses.

5. License to Use the Service

Subject to these Terms, Didit grants you a limited, revocable, non-exclusive, non-transferable right to access and use the Service for your internal purposes or, if you are a Managed User, as authorised by the Customer. Didit may revoke this license at any time if it believes you have breached these Terms, infringed intellectual-property rights, or otherwise misused the Service.

6. Acceptable-Use Requirements

You agree to use the Service only for lawful purposes. You will not interfere with infrastructure, probe or scan systems, scrape data, send spam, create multiple free accounts for one person or organisation, register by automated means, upload malware or material that exploits or endangers minors, misrepresent your identity, infringe intellectual-property rights, or engage in behaviour that is harassing, hateful, discriminatory, defamatory, or otherwise abusive. You will not pay subscription fees with stolen or fraudulent instruments, nor will you manipulate Didit’s referral or credit programs. You will not use Didit’s artificial-intelligence features in a manner meant to bypass safety mechanisms or to generate disinformation. If Didit reasonably believes you have violated these requirements or that your conduct threatens the Service, we may suspend, restrict, or terminate your access without notice or liability and, for Managed Users, may inform the relevant Customer.

7. Inactive-Account Policy

Free accounts that remain entirely inactive for twelve consecutive months may be suspended or deleted, together with some or all associated data. We will send notices to the recovery email on file thirty, fifteen, and seven days in advance before deletion. Any account with an active paid subscription is considered active. Logging in or taking any in-app action resets the inactivity clock.

8. Service Level Objective

Didit aims for a monthly uptime target of 99.999%. This figure is an objective rather than a guaranteed level of service. Availability calculations exclude periods of planned maintenance announced in advance, outages caused by factors beyond our reasonable control (for example, Internet-service failures, force-majeure events, or your own hardware or software), and downtime resulting from your misuse of the Service. Although we work hard to meet or exceed the 99.999 % goal, Didit does not offer service credits or refunds in connection with downtime due to the extremely low cost of the service.

9. Payment, Refunds, and Plan Changes

Paid plans are billed in the cycle you select and renew automatically at the then-current price unless cancelled before the renewal date. You may cancel for any reason within thirty days of first purchase and receive a prorated refund for the unused portion of that first subscription period; thereafter fees are non-refundable except where required by law or where Didit, in its sole discretion, issues credit. If you downgrade you must first remove paid features so your usage fits within free-tier limits, otherwise the account enters a restricted delinquent state that blocks certain functionality until payment information is updated or usage falls within limits. Credits and subscriptions stay with the account that bought them and are not transferable. If you dispute a charge through your payment provider you waive your right to the Didit thirty-day refund and authorise us to recover any dispute fees we incur.

10. User Content and Feedback

You retain full ownership of any information, files, text, or other material you upload or create while using the Service (“User Content”). By submitting User Content you grant Didit a non-exclusive, worldwide, royalty-free license to store, back up, process, and otherwise use that Content only as necessary to operate, secure, maintain, and improve the Service and to develop new features. This license does not give Didit the right to publish or share your Content with the public or other customers unless you intentionally do so through the Service’s sharing functions.

If you are a Managed User, the organisation that invited you (the “Customer”) controls and owns the Content you create in its workspace; Didit processes that data solely on the Customer’s instructions.

You represent that you have all rights needed to submit your Content and that it does not infringe any law or third-party right. You also understand that any suggestions, ideas, or other feedback you voluntarily provide may be used by Didit without compensation or obligation.

11. Intellectual Property

Didit and its licensors retain all rights in the Service, software, logos, and trademarks. Nothing in these Terms transfers any Didit intellectual-property right to you, and you may not copy, modify, distribute, sell, lease, or reverse-engineer any part of the Service except as permitted by law.

12. Disclaimers and Limitation of Liability

The Service is provided “as is” and “as available” without warranties of any kind, express or implied. Didit disclaims all implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy. We do not guarantee that the Service will be secure, error-free, or uninterrupted, nor that data will never be lost. Nothing in this section limits rights that may not be limited under applicable privacy or consumer-protection law. To the maximum extent permitted, Didit’s total liability under these Terms will not exceed one hundred U.S. dollars or the amount you paid in the twelve months preceding the claim, whichever is greater.

13. Indemnification

You will defend, indemnify, and hold harmless Didit and its affiliates, officers, directors, employees, and agents from third-party claims, damages, liabilities, and costs, including reasonable legal fees, arising from your misuse of the Service, your violation of these Terms or of applicable law, or your content that infringes third-party rights.

14. Informal Dispute Resolution and Binding Arbitration

Before filing a formal claim you agree to email disputes@didit.co with a brief description and allow thirty days for resolution. Unresolved disputes will be settled by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, conducted in the county where you reside unless the parties agree otherwise. Proceedings will be individual and not class-based. You may opt out of arbitration by mailing written notice to Didit within thirty days of first accepting these Terms. If you opt out or if the class-action waiver is unenforceable, disputes will be resolved in the state or federal courts located in Washoe County, Nevada, and the parties consent to personal jurisdiction there.

15. Data-Protection Compliance

Didit processes personal information in compliance with all privacy laws that apply to our operations, including Nevada Revised Statutes 603A, and will update this notice if additional jurisdictions (such as the EU, California, or Canada) become relevant to our service. Our Privacy Notice explains what data we collect, why we collect it, the lawful bases for processing, how long we retain data, how we share data, and the rights available to individuals, including the right to access, delete, correct, or port their personal information and to object to certain processing. Residents of jurisdictions with additional statutory rights may exercise them as described in the Privacy Notice. Cross-border transfers from the European Economic Area, the United Kingdom, or Switzerland rely on appropriate safeguards, such as European Commission-approved Standard Contractual Clauses. Where Didit acts as a processor on Customer’s behalf, our Data Processing Addendum governs that relationship.

16. Governing Law

Except where overridden by mandatory local law, these Terms are governed by the laws of the State of Nevada without regard to conflict-of-law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

17. Modifications to the Service

Didit may add, alter, or remove features and may suspend or discontinue the Service. Where feasible we will give advance notice, but Didit is not liable for any such action.

18. Severability, No Waiver, and Assignment

If a court finds any provision unenforceable, that provision will be limited to the minimum extent necessary and the remainder will remain in full force. Our failure to enforce any provision is not a waiver. You may not assign these Terms without Didit’s consent; we may assign them without restriction.

19. Notices and Contact

Official notices to Didit must be sent to Didit, Inc., via email at legal@didit.co. Didit may send notices to the email address associated with your account, by posting inside the Service, or by another method we reasonably choose.

20. Entire Agreement

These Terms, together with any applicable Customer agreement, Data Processing Addendum, Privacy Notice, and Cookie Notice, constitute the entire agreement between you and Didit regarding the Service.

If you have questions about these Terms, please email legal@didit.co.

Last updated : [July 7, 2025]

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